Compensation Awarded After Bed Bug Infestation Causes Physical and Emotional Distress
- 09 Jul, 2025

Executive Summary
Although small, bed bug bites resulted in considerable physical and psychological pain - this pain eventually led to pursuing legal action. MRR Health Tech offered to review relevant medical records and assist in providing symptom, diagnosis and impact analysis documentation supporting the legal team as needed for them to build their case. Our stepwise method provided a robust claim and contributed towards the favorable settlement achieved.
Case Overview: Bed Bug Incident in a Hotel Room
For Ms. K, a 42-year-old businesswoman, her professional life required her to stay at a four-star hotel. On the first night, Ms. K felt intense itching, which led her to discover multiple clusters of bed bug bites on her arms, legs, and neck.
She reported the matter to the hotel staff who disregarded her claims. Desperate to get some relief, she turned to a general practitioner who diagnosed her with bug bite-related skin disorders and provided her medication for relief.
Because of her discomforts, anxiety and emotional distress, she decided to return home early. Besides affirming the presence of bed bugs in the hotel, pest control later confirmed that bedbugs had inhabited her room too validating her concerns with tangible evidence.
Client’s Requirement
MRR Health Tech was brought in to:
- Review and analyze Ms. K’s medical records
- Create a medical chronology for the patient
- Document the functional impact of the bed bug infestation
- Assist in defining and establishing causation between the exposure to bed bugs and her injuries.
Attorneys needed the medical records processed into a clear and concise form that simplified the information, so we translated it into clear timelines.
Our Approach: Expert Medical Documentation for Bed Bug Case
We developed:
- Medical Chronology, which illustrates the symptomatic and diagnostic stages and treatment of her bed bug infestation
- Functional Impact summary concerning the unrest caused by the infestation and overall health deterioration
- An assessment of the clinical evidence documenting the photograph and other evidence suggesting bed bug bites, with the appropriate picture evidence.
All medical findings were directly correlated with the timeline of the hotel stay, while complex phrasing was made straightforward.
Reviewed and Summarized: Structured Medical Evidence
Our review included:
- Summarizing all medical consultations regarding bed bugs with detailed summaries.
- Assessing physical (itching, swelling, and skin lesions) and emotional (stress and insomnia) ramifications.
- Analysis of the treatment results concerning the prescriptions.
- Legal summaries emphasizing the incident's severity for effortless comprehension by legal teams.
Case Outcome
The settlement before litigation was achieved because of the precise documentation provided by MRR Health Tech. Ms. K received compensation, which included:
- Healthcare expenditures.
- Suffering and pain.
- Emotional damage.
- Reduced enjoyment while traveling.
- Belongings deemed infested were replaced.
Compensation was provided due to both the legal documentation and our case review of the infested bed bug.
Conclusion
Infestations of bed bugs pose a significant threat from a medical and legal standpoint. In cases of exposure to bed bugs, MRR Health Tech serves to document and summarize with precision critically important medical records to assist the case. We systematically empower attorneys by documenting the injuries, causation, and impact.